Gold Coast Waterways Authority

Street address: 40-44 Seaworld Drive, Main Beach Qld 4217
Postal address: PO Box 107, Southport Qld 4215
Phone: 07 5539 7350 | Fax: 07 5539 7355 | Email: mail@gcwa.qld.gov.au

I want to talk to someone about...
I want to talk to someone about… Officer Phone number
Waterways Vision and Waterways Management Strategy Hal Morris, CEO – GCWA 07 5539 7350
Program Management Daniel Dray 07 5539 7350
Waterways Management Peter Kleinig 07 5539 7350
·         Anchoring and Mooring Compliance

·         Aquatic Events

·         Doug Jennings Park

·         Abandoned & Derelict vessels

·         Aircraft take-off and landing permits

Ken Gibbs or

Leesa Deen

07 5539 7379

07 5539 7304

·         Dredging

·         Public pontoons & other marine infrastructure

·         Sand Bypass

John Bendel 07 5539 7334
Sand Management Plan Jessica Bourner 07 5539 7350
Project related enquiries Daniel Dray, Peter Dainter or Jose Grao 07 5539 7350
Marinas Jason Smith 07 5539 7301
Private pontoons, jetties & boat ramps Leesa Deen 07 5539 7304
Buoy Moorings Sharon Bottrell 07 5539 7350
·         Navigation Aids

·         Signage

·         Pollution

Glen Jackson 07 5539 7383
Executive Governance Troy Byrnes 07 5539 7376
GCWA Board, CEO matters and Community Liaison Nicole Munro 07 5539 7316
Business Management Cyndy Turner 07 5539 7350
Accounts Payable Janelle Wilson/ Sharon Bottrell 07 5539 7350
Accounts Receivable Ingrid Klok 07 5539 7350
General Accounts Sharon Bottrell 07 5539 7350
Project Related Accounts Janelle Wilson 07 5539 7350
To report oil pollution, a significant navigational hazard, or a damaged aid to navigation. Waterways Operations Crew 07 5539 7373
All other vessel sourced pollution should be referred to Maritime Safety Queensland.  

Compliments, Feedback and Complaints

We’re committed to delivering quality services that are responsive to the needs of staff and the community. Read our Customer Service Standards

If you have a problem, issue or concern about our services, decisions or actions, we’d like to hear about it. Your comments provide us with valuable feedback to allow for continuous customer service improvement.

How to lodge compliments, feedback or complaints:

We offer various channels to lodge compliments, feedback or complaints on our services, decisions or actions.

Our Complaints Management Policy has been developed to ensure all complaints are dealt with efficiently, objectively and fairly.

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